Refund policy

RETURN & EXCHANGE POLICY

Thank you for shopping at Nushkara!
Because our garments are custom made-to-order specifically for you, we do not accept returns for monetary refunds. However, we want you to love your pieces! If there is an issue with your order, we are happy to offer an exchange or issue store credit for future use.

OUR POLICY AT A GLANCE
MADE-TO-ORDER SALES ARE FINAL
Because each garment is specially crafted after you place your order, we cannot offer cash or credit card refunds.

EXCHANGES & STORE CREDIT ONLY
If your item doesn't fit or work out, you can exchange it for a different size or item, or receive the full amount back as store credit.

STRICT 3-DAY WINDOW
You must submit your exchange or store credit request within 3 days of receiving your delivery.

HOW TO SUBMIT A REQUEST??
To initiate an exchange or store credit, please contact us within the 3-day window using one of the methods below:
WHATSAPP US
Send a message to +919243662470
EMAIL US :
Send an email to nushkaaraa@gmail.com

WHAT TO INCLUDE IN YOUR MESSAGE
1.) Your Order Number
2.) A photo of the garment
3.) Whether you would prefer an exchange or store credit

IMPORTANT NOTE
Because our garments are made-to-order, requests submitted after the 3-day mark cannot be accepted. Items must be sent back to us unworn, unwashed, and in their original packaging.

DAMAGED OR INCORRECT ITEMS
We take great pride in our craftsmanship, but if we made a mistake or your garment arrived damaged, please WhatsApp or email us immediately within the 3-day window so we can prioritize and remake your piece!